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Customers are eligible for refunds when something is clearly wrong with a product. Customers are only eligible for a refund if we are notified within 7 days of purchase - please alert us immediately if you have a problem.
If a refund is granted, you are legally bound to destroy all copies of the purchased files. We require that you sign a binding document stating that you no longer have the rights to use or keep any of the purchased files.
We encourage you to contact us prior to purchase if you have questions about an item you are considering for purchase. We are happy to provide you with as much information as possible to make sure you get the product that best suits your needs.